Four Generations of Virtual Office Development in American Business

  • First generation efforts were limited to brochures and electronic business cards.
  • The next generation targeted content specifically designed for business clients.
  • Third generation businesses moved boldly into digital content repositories.
  • Finally, fourth generation digital business increasingly rely on offsite VPN’s to make, access, distribute and protect business data.

However, this fourth generational move inevitably demanded large capital expenditures to build and maintain in-house IT departments and ever-increasing numbers of IT professionals on staff. The next logical business step focuses on the economies of scale, security precautions, and lower personnel and financing costs inherent in outsourcing IT solutions. New business plans separately analyze the pros and cons of internal versus offsite, and outsourced solutions for essential elements of local and global business.

  • Electronic mail
  • Document management
  • Imaging control and digitizing
  • Digital legal-content libraries and research
  • Links to relevant websites
  • Secure private online areas where sensitive client documents can be accessed on a need-to-know basis
  • Electronic meetings with clients, stakeholders and co-counsel on a 24/7 basis from and to remote locations (i.e. a virtual office, paid for by the month and expensed accordingly).

The real cost of all of this is not money; it is time and intellectual energy. How do you spend yours?

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