RepNumber

When a Sales Rep (or associate or staff member) leaves your company, will you get the sales and service related calls from your customers? Will they be lost sales calls? Will they be forwarded to your new Rep by a RepNumber ... or to your former sales reps cell phone and their new company?

With a RepNumber you can get control of this problem and at the same time, improve the phone communications of your sales reps and staff. With Rep Numbers you have:

Virtual Local Numbers. No dedicated land lines to buy; calls can be forwarded to any number in the USA resulting in improved customer service and reduced phone costs. Rep leaves or you assign a new rep to the territory just forward the calls to the new reps phone number. No lost calls.
Virtual Receptionist. An Automated Attendant answers all their calls with a customized greeting and gives the caller the option to be transferred to the rep or to leave a message. An after hours greeting gives the caller the option of leaving a message or contacting the Rep if it is an emergency.
Digital Fax. Reps receive all their faxes in their company email. No more having to come to the office to get their faxes or send a fax. No more dealing with paper documents. Electronic faxes can be forward to any fax number or email address, They can send a fax right from their personal computer. As a result you now have automatic electronic storage of correspondence, agreements and orders.
Comercial on Hold. While a call is being routed, advertiser will hear your company commercial to increase awareness of the your company brand.
Centralized Voice Mail. Rep can retrieve their voice mail messages from any phone and all messages are also sent to reps company email. Copies of messages can be forwarded to any one or a group of people making it easy to share information.
Company Ownership of the RepNumber. If sales rep quits or is let go the number stays with your company. Calls to the number can be transferred to customer service, another sales rep or a sales manager until a new rep is assigned. Problems get resolved. Customers are not left without a contact person when they want to place new orders or make last minute changes to existing orders.

For more information on our RepNumber services call or contact us today!